Design, Supply, Installation and Maintenance for Tailor Made Self-service Kiosk

December 3, 2019Self-service Kiosk, System Integration/ Development Case

Project Overview

Million Tech offers 33 sets of tailor-made self-serve kiosk to local client, including design, installation and maintenance services. Each of the self-serve kiosk is equipped with 2D barcode scanner, label printer and industrial PC with capacitive touch monitor. Moreover, for easy installation purpose, the company also provides wall and floor mounting options for the kiosks.

Product/ Solution

Tailor Made Self-service Kiosk

Location

Hong Kong

Challenge

Our customer requires a durable kiosk with modern appearance and various mounting options. As the kiosk requires to print 4 inches direct thermal or thermal transfer label, a small footprint 4-inch label printer supporting both direct thermal and thermal transfer label is mandatory. In order to provide a good self-service experience to the users, a high-speed easy-to-scan 2D barcode scanner is required. Besides, the company needs to complete the installation of total 33 sets of self-serve kiosk in a short period of time.

Solution

Million Tech delivered 33 sets of tailor-made stainless-steel kiosk with wall or floor mount installation options. It equips with Sato CG408TT Compact Thermal Transfer Label Printer which support both direct thermal and thermal transfer label, and Denso QK30-U Fixed Mounted 2D Barcode Scanner which support an excellent QR code scanning performance and 30% wider scanning area (easier to scan) when compare with other barcode scanners on the market.

The company scheduled site visiting to confirm the kiosk’s installation specifications of each location, such as kiosk mounting type, power and network socket locations. Detail requirements will be marked precisely on a black-and-white report to our in-house project team and our customer, in order to roll-out the project shortly and complete on time.

Moreover, the company provides the on-site hardware maintenance for the kiosks in 33 different locations of Hong Kong.

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