Mobile point of sale is one the categories in the Distance Business Program. Let’s take a look at how Million Tech facilitated this type of project and achieved the client’s objective.
Customer Background
Our client, a global popcorn chain, began its business in the duty-free shop in the airport.
Project Overview
The client was looking for an all-in-one portable mobile sales & inventory management system for its consignment sales. Due to the limited floor space, staff could not use a traditional POS system in the store area. However, the client wanted to keep track of sales and payments at the central cashier of the duty-free shop. Million Tech’s software development team helped to design a consignment solution for the whole workflow of the outlet’s consignment sales.
Client Sector
Consignment Store, Retail
Product
Mobile POS device, software development
Location
Hong Kong
Challenges: Space, Time and Technical Constraints and Requirements
The client wanted to be ready for business within 3 weeks. Therefore, our software development team had fewer than 3 weeks, from enquiry to deployment, to complete this project. The client had previously been using a traditional POS system in its daily operations. A customized device that prints an order memo with a barcode was required for the store. Due to the space constraints, the device had to be portable, and able to scan a barcode and quickly generate an order memo.
Solution: The Development Of A Cloud-Based Consignment System With A Connecting POS Device And USB Scanner
Million Tech developed a new consignment system with an up-to-date software framework and design for the consignment store. New functionalities were added to improve daily operations. A customized Android mobile POS device with a USB scanner was developed for scanning the product barcode and printing out two copies of the order memo. One was used for the store’s records and the other was used for customers to make payments at the central cashier in the duty-free area. Each daily transaction could be synchronized to a cloud-based database through the device. It could also generate sales reports for the client to check inventory records for further analysis.
Training Included
We also provided training and on-site support to the clients, to make sure the new system would be implemented successfully and smoothly.
Results: Simplification Of The Purchase Process And Minimization Of Human Errors
The consignment system was successfully launched and immediately gave great satisfaction to the client. The new system operates in real time and helped to simplify the purchase process for the store. Not only did it help to reduce manual effort, but also diminished human errors, as the printed order memo with the product barcode could link up with the inventory database and POS system at the central cashier of the duty-free shop.
Feedback: Consideration Of Phase-Two Enhancement For The New System
After the phase-one deployment, the client considered the benefits of phase-two enhancement for the new system.