A corporate canteen is open to both staff and visitors. It caused that the canteen is always crowded during peak hours, so their staff needed to queue up for long time for food ordering.
Medical / Healthcare
Self Ordering Kiosk, Barcode Scanner
Mobile Solution – Mobile POS
Self Ordering Kiosk with barcode scanner is deployed in the canteen. Staff can scan their staff card to access food ordering rights, then choose the meal and settle the payment via Octopus card. The food order will be sent to kitchen after that. The kiosk can facilitate queue busting and boost service efficiency.
Result / Feedback
Food ordering becomes more convenient for staff – no need for them to queue anymore during peak lunch time, and self ordering enhance the workflow of ordering which can reduce errors and manpower for ordering.