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Project Overview
An international retail fashion enterprise has raised the need to manage ~150 sets of printing devices using in HK store/ HK warehouse/ Overseas. Million Tech developed a total label printing management system to centralize the management procedure of numerous printing devices. The concept of UI design is user-friendly and simple enough to both front-end/ back-end staff. This easy to use feature helps the staff works efficiently.
Client Sector
Retailers, Fashion
Product
Label Printing System, Web
Location
Hong Kong
Challenge
Since each printer reads different printing command, it becomes a challenge when the client has 4 different brands of label printer.
Solution
Million Tech designed and developed a system to manage the printers even though it is with different brands and printing command. New printer deployment can be easily plug-in and manage now.
Besides, the client reported that they will arrange different price strategy frequently, the staff is required to perform in-store printing of new price tag for price up/ down. Therefore, Million Tech developed the user-friendly interface enabling the staff to scan the product and select the certain label template layout easily with only price adjustment inside the store. All the print job can be recorded through cradle communication for synchronizing onto the cloud server. Once the printing problem comes up, the back-end IT supporting staff can remote handling and solve it easily by tracing the print job log.
Result/ Feedback
Million Tech successfully implemented the system for a year. The client is satisfied for the easy management system for its devices. For the benefit of IT supporting staff to better manage all devices and to support the staff who have printing problem through remote handling, the printer centralization software helps the progress much smoother.