Customer Background
The client is a language & media service provider. They need to build up a new IT support solution to protect more than 2,000 customer information and project data base.
Client Sector
Language & media services company
Service
Outsourcing IT support
Location
Hong Kong
The Challenge:
While the client’s company has a huge number of project data base, lack of IT technical expert to manage hardware, software development and system maintenance. Also, they were considering a series matters of cyber security. Million Tech provided a integrate plan to consolidate a lot of project data base to form a new one.
The Solution:
Firstly, Million Tech reviews the client’s company and communicate with internal staff to understand the company’s situation, the old version software system is difficult to adapt their business growth and private policy; resolving the out-of-date version over 30 units of PC & serve system to build up the fully prospect IT security; provide a training to strengthen internal staff knowledge of network security; support Windows Update Before the End of License Data.
- Backup solution
- Security control
- Hardware inspection and repairing
- Software upgrade & update level
- Reliable 365-Day IT Support & Maintenance Service
The Benefits:
Prevention is better that cure that way ensure secure cyber protection. Therefore, they save research time to study how to protect their hardware & software, enhance operation efficiency immediately.
The client enjoys the service of Million Tech IT specialist team who can provide onsite support and the client’s office directly resolve their IT problem and obtain the benefit including budget control, save time and efficiency human management; minimum the network security risk. Meanwhile, IT system upgrade to enhance the company’s brand image and reliable relationship with their client to explore more opportunity.