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Success Story on IT Support Service
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Tuesday, 14 March 2023 / Published in IT Support Service, Success Story, Success Story - IT Support Service

Success Story: IT Support Service – SME

Outsourcing IT servicing minimizes budget costs

Our client is a Translation & Media service provider, provides relevant services across 80+ languages to more than 2,000 clients in 35 countries.


Challenges

The client needs to secure over 2,000 customer information with a large database, but lacks IT experts to manage hardware, software development, and maintenance, as well as address cybersecurity concerns.


Solutions

Million Tech assessed the client’s situation and discovered that their outdated software system was hindering their business growth and privacy compliance. We proposed an integrated plan to address these issues, which included upgrading software and hardware, implementing backup and security measures, server migration & hosting and providing staff training on network security. We also helped the client ensure that their Windows license was up-to-date.


Values created

New server and datbase has sucessfully formed.The client also benefits from our 365-day IT Support & Maintenance Service, which provides onsite support and reduces time and manpower costs. Our service also minimizes network security risks, improves operational efficiency and ensure the smooth functioning of its infrastructure by providing IT system upgrades and maintenance.

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