Improved accuracy for process of patient verification
We have maintained a long-standing partnership with two major general hospitals in Hong Kong for 10 years, regularly assessing and upgrading the equipment within the facilities.
Challenges
There used to be a lot of manual labor required in the radiology department’s patient registration, identity verification, and formal CT/X-ray examination procedures. Particularly concerning the verification of patient identity, the previous practice solely relied on visual inspection by staff and the simple scanning of barcodes on forms. There was no additional verification with the patient, creating the possibility of scanning the wrong person’s form. With only one piece of hardware involved and the participation of different units, the risk of errors was increased. Therefore, there was a need for electronic support and technological intervention to reshape and optimize the verification process, ensuring the accuracy of identity verification. The goal was to establish a seamless process where the patient’s identity remains consistent from registration to undergoing CT/X-Ray examinations.
Solutions
Million Tech provided a comprehensive design and support for the Patient Identity Verification System (PIVS), including both software and hardware components. The system allows nursing staff to use Android Terminals to scan patient wristbands and form using OCR technology for initial identity verification. The procedure is the same for outpatients, except it involves identifying ID cards. After further upgrades by the team, data obtained by one Android Terminal is now automatically connected via WiFi and wirelessly transmitted to another new Android Terminal standby for the radiographer. Additionally, with the printer provided by Million Tech, labels are printed on documents to confirm the procedure. The patient data is then synchronized with the hospital’s computer system and the CT/X-Ray-related system.
Values created
The implementation resulted in a decrease in the misidentification of specimens, making the process of patient verification and integration with the radiology department more seamless and accurate.
