Customer Background
Taiwanese Bank in Hong Kong
Client Sector
Bank
Service
IT Secondment Service, Windows Update, Data Backup
Location
Hong Kong
The Challenge: A Lack of IT staff to support Windows Update Before the End of License Data
Faced with the Windows 7 end of license date, the client needed to update to Windows 10 from Windows 7 for security reasons. There was a total of 197 personal computer devices. The client lacked experienced IT in-house staff to handle the Windows update and IT data backup on the end-user’s PC files.
The Solution: Provision of IT Support Services
Million Tech provided an IT secondment service to upgrade Windows 7 to Windows 10 with data backup and migration. The project required approximately 40 working days.
The Benefits: IT Secondment Services Support Ad Hoc Project
Million Tech completed the related project before the Windows 7 End of License date. The client now has security support. We helped them to relieve the pressure that a lack of in-house IT staff produced, and made sure that the end-users have data backup and restoration capability.