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Windows Update Secondment Project for the Bank

April 27, 2020Outsource IT SupportLocal Admin Account

Customer Background

Taiwanese Bank in Hong Kong

Client Sector

Bank

Service

IT Secondment Service, Windows Update, Data Backup

Location

Hong Kong

The Challenge: A Lack of IT staff to support Windows Update Before the End of License Data

Faced with the Windows 7 end of license date, the client needed to update to Windows 10 from Windows 7 for security reasons. There was a total of 197 personal computer devices. The client lacked experienced IT in-house staff to handle the Windows update and IT data backup on the end-user’s PC files.

The Solution: Provision of IT Support Services

Million Tech provided an IT secondment service to upgrade Windows 7 to Windows 10 with data backup and migration. The project required approximately 40 working days.

The Benefits: IT Secondment Services Support Ad Hoc Project

Million Tech completed the related project before the Windows 7 End of License date. The client now has security support. We helped them to relieve the pressure that a lack of in-house IT staff produced, and made sure that the end-users have data backup and restoration capability.
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Unit 509, 5/F, Tower II, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon, Hong Kong (Lai Chi Kok MTR Station EXIT A)
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