Precision Control in Medical Supply Chain Operations
A leading manufacturer and distributor of medical supplies in Hong Kong partnered with Million Tech to revolutionize consignment management for hospital clients, addressing critical discrepancies in inventory tracking and goods reconciliation.
Challenges
The supplier’s traditional consignment process relied on manual delivery notes and physical counting, creating significant operational difficulties. Discrepancies frequently occurred between documented deliveries and actual goods returned from hospitals to the warehouse, making accurate stock calculations nearly impossible. Staff struggled to identify near-expiry items in time for rotation or recall. Manual picking and verification processes were slow and error-prone, while returned goods could not be traced back to specific delivery orders, complicating reconciliation and financial settlement with hospital clients.
Solutions
Million Tech designed a customized RFID Inventory System tailored specifically for medical supply consignment operations. Each consignment item received a unique RFID tag linked to its delivery note, batch number, and expiry date. The system enables instant identification of approaching expiration dates, allowing proactive stock rotation and waste prevention. Staff use handheld RFID readers to perform rapid picking and verification before dispatch. When hospitals return unused items, scanning the RFID serial number instantly matches goods to their original delivery order, eliminating guesswork and manual cross-referencing. The real-time dashboard consolidates all consignment in/out records and monitors RFID tag usage, giving management clear traceability for every delivery and return order.
Values created
The RFID system dramatically improved operational accuracy and efficiency. Inventory reconciliation time decreased by 80%, while discrepancies between delivery notes and physical returns dropped to near zero. Staff can now identify expiring items within seconds instead of hours of manual checking. Picking accuracy improved from 85% to 99.5%, and returned goods matching became instantaneous. The solution has strengthened trust with hospital partners through transparent, traceable consignment management, while freeing warehouse staff to focus on customer service and supply chain optimization.
More Success Stories of Smart Healthcare Solution
The RFID Asset Management System from Million Tech empowers Hong Kong hospitals to achieve error-free, real-time asset tracking and location monitoring. This solution uses advanced RFID technology to automate equipment audits, instantly locate items, and manage assets across departments—whether for beds, monitors, surgical tools, or facility resources. The intuitive dashboard provides actionable data, supporting fast resource allocation, robust loss prevention, and seamless compliance. With over 25 years of RFID experience, Million Tech is a trusted provider of hospital asset management innovations that help medical teams save time, reduce human error, and optimize operational efficiency.
