Success Story: Voice Picking System (1)

Enhanced productivity by up to 30% and reduced training costs and time by up to 80% Our client is a high-end lifestyle chain with 4 Hong Kong stores, offering a top-notch variety of global gourmet products. Challenges Due to a high volume of e-shop orders and a peak season turnover rate, our client seeks a

Success Story: IT Support Service (3)

Lowered costs and Improved customer satisfaction Our client is one of the large home furnishing chain stores in Hong Kong, offering affordable furniture, household items, and decor products. Challenges The client needs digital signage for retail display and promotion but lacks IT professionals for software development and hardware maintenance. Solutions Million Tech offered comprehensive IT

Success Story: IT Support Service (2) Theme Park On-site Support

Reduced Business Losses and Enhanced Customer Satisfaction Our client is one of the amusement theme parks featuring different characters, thrilling rides, food & beverages, and live entertainment. Challenges The client requires IT professionals to manage and maintain the POS system and accessories in the park. They have high demands for SLA, including a 15-minute response

Success Story: Robotics Automated Labelling System (4)

Cost-effective hiring strategy results in 30% increase in available workforce and reduced recruitment expenses A popular Hong Kong department store with 10 branches and over 28 years of experience specializes in Japanese imports, including fashion, cosmetics, electronics, accessories, and daily commodities. Challenges The client faces a labor shortage in food labeling, particularly during seasonal or

Success Story: Robotics Automated Labelling System (3)

50% Reduction in Manpower and 3x Increase in Productivity Achieved The client is a top global 3PL logistics provider that offers freight services, warehouse operations, and supply chain solutions. Challenges The client lacks the necessary staff to keep up with the increasing freight transport business, resulting in lead time delays and concerns regarding human errors
Success Story on IT Support Service

Success Story: IT Support Service – SME (2)

Outsourcing IT servicing let “Service Reduce Service” Our client is a Marketing service provider with 50+ staffs, offers a range of strategic marketing solutions, including branding, digital marketing, content creation, social media management, and more. Challenges The client faced a shortage of IT expertise and resources to hire full-time staff, resulting in inadequate IT support
Success Story on IT Support Service

Success Story: IT Support Service – SME

Outsourcing IT servicing minimizes budget costs Our client is a Translation & Media service provider, provides relevant services across 80+ languages to more than 2,000 clients in 35 countries. Challenges The client needs to secure over 2,000 customer information with a large database, but lacks IT experts to manage hardware, software development, and maintenance, as

Success Story: RFID Solution

A large laundry service in Hong Kong supplies garment washing service for enterprises, to provide high quality and reliable laundry service including linen, uniforms, suits, etc. Challenges Pick-up service of heavy unwashed laundry from customer was counted manually for about 30 minutes each location. Counting error might be occurred, while discrepancy of garment quantity affects
Success Story on IT Support Service

Success Story: IT Support Service

Outsourcing IT servicing reduces downtime One of our client, a famous Chinese medicine retailer with 60 stores in Hong Kong & Macau, they retail, wholesale, and manufactures traditional Chinese medicine (TCM) products, and also empower people to live their best quality of life through accessible, natural health and wellness solutions. Challenges The client has only