Success Story: E-Trolley Rental Service for School
Thursday, 10 October 2024
Our client, a secondary school in Hong Kong faced a significant challenge in relocating a large number of books back to its library following the completion of renovation works.
- Published in Success Story - IT Support Service
Success Story: Innovation Project – Centralised Tender Collection System for Statutory Body
Thursday, 25 July 2024
Our client, a key Government Department, faced a considerable challenge due to the high volume of building maintenance service tenders received each day.
- Published in Success Story - IT Support Service
Success Story: IT Support Service (5) – One-off project
Friday, 03 November 2023
Reduce costs, both in terms of money and time Our client has been a prominent healthcare specialist for nearly 30 years, operating in the home healthcare market. They continuously strive to develop, manufacture, and globally market healthcare products for end-users. These products include a health mobile app, blood glucose monitors, massage devices, pain therapy solutions,
- Published in Success Story - IT Support Service
Success Story: IT Support Service (4) -POS & Kiosk
Wednesday, 24 May 2023
Fasten operation and enhanced customer satisfaction Our client is a new flagship F&B themed store in Hong Kong, offering Western-style fast food and boutique merchandise related to movie franchise. Challenges The client needs a comprehensive IT system and solutions to support the operations of their flagship restaurant. Solutions After consulting with the Million Tech IT
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Success Story: IT Support Service (3)
Monday, 20 March 2023
Lowered costs and Improved customer satisfaction Our client is one of the large home furnishing chain stores in Hong Kong, offering affordable furniture, household items, and decor products. Challenges The client needs digital signage for retail display and promotion but lacks IT professionals for software development and hardware maintenance. Solutions Million Tech offered comprehensive IT
- Published in Success Story - IT Support Service
Success Story: IT Support Service (2) Theme Park On-site Support
Monday, 20 March 2023
Reduced Business Losses and Enhanced Customer Satisfaction Our client is one of the amusement theme parks featuring different characters, thrilling rides, food & beverages, and live entertainment. Challenges The client requires IT professionals to manage and maintain the POS system and accessories in the park. They have high demands for SLA, including a 15-minute response
- Published in Success Story - IT Support Service
Success Story: IT Support Service – SME (2)
Tuesday, 14 March 2023
Outsourcing IT servicing let “Service Reduce Service” Our client is a Marketing service provider with 50+ staffs, offers a range of strategic marketing solutions, including branding, digital marketing, content creation, social media management, and more. Challenges The client faced a shortage of IT expertise and resources to hire full-time staff, resulting in inadequate IT support
- Published in Success Story - IT Support Service
Success Story: IT Support Service – SME
Tuesday, 14 March 2023
Outsourcing IT servicing minimizes budget costs Our client is a Translation & Media service provider, provides relevant services across 80+ languages to more than 2,000 clients in 35 countries. Challenges The client needs to secure over 2,000 customer information with a large database, but lacks IT experts to manage hardware, software development, and maintenance, as
- Published in Success Story - IT Support Service
Success Story: IT Support Service
Thursday, 09 March 2023
Outsourcing IT servicing reduces downtime One of our client, a famous Chinese medicine retailer with 60 stores in Hong Kong & Macau, they retail, wholesale, and manufactures traditional Chinese medicine (TCM) products, and also empower people to live their best quality of life through accessible, natural health and wellness solutions. Challenges The client has only
- Published in Success Story - IT Support Service