Success Story: IT Support Service (2) Theme Park On-site Support

Reduced Business Losses and Enhanced Customer Satisfaction Our client is one of the amusement theme parks featuring different characters, thrilling rides, food & beverages, and live entertainment. Challenges The client requires IT professionals to manage and maintain the POS system and accessories in the park. They have high demands for SLA, including a 15-minute response

Success Story: Robotics Automated Labelling System (4)

Cost-effective hiring strategy results in 30% increase in available workforce and reduced recruitment expenses A popular Hong Kong department store with 10 branches and over 28 years of experience specializes in Japanese imports, including fashion, cosmetics, electronics, accessories, and daily commodities. Challenges The client faces a labor shortage in food labeling, particularly during seasonal or

Success Story: Robotics Automated Labelling System (3)

50% Reduction in Manpower and 3x Increase in Productivity Achieved The client is a top global 3PL logistics provider that offers freight services, warehouse operations, and supply chain solutions. Challenges The client lacks the necessary staff to keep up with the increasing freight transport business, resulting in lead time delays and concerns regarding human errors
Success Story on IT Support Service

Success Story: IT Support Service – SME (2)

Outsourcing IT servicing let “Service Reduce Service” Our client is a Marketing service provider with 50+ staffs, offers a range of strategic marketing solutions, including branding, digital marketing, content creation, social media management, and more. Challenges The client faced a shortage of IT expertise and resources to hire full-time staff, resulting in inadequate IT support
Success Story on IT Support Service

Success Story: IT Support Service – SME

Outsourcing IT servicing minimizes budget costs Our client is a Translation & Media service provider, provides relevant services across 80+ languages to more than 2,000 clients in 35 countries. Challenges The client needs to secure over 2,000 customer information with a large database, but lacks IT experts to manage hardware, software development, and maintenance, as

Success Story: RFID Solution

A large laundry service in Hong Kong supplies garment washing service for enterprises, to provide high quality and reliable laundry service including linen, uniforms, suits, etc. Challenges Pick-up service of heavy unwashed laundry from customer was counted manually for about 30 minutes each location. Counting error might be occurred, while discrepancy of garment quantity affects
Success Story on IT Support Service

Success Story: IT Support Service

Outsourcing IT servicing reduces downtime One of our client, a famous Chinese medicine retailer with 60 stores in Hong Kong & Macau, they retail, wholesale, and manufactures traditional Chinese medicine (TCM) products, and also empower people to live their best quality of life through accessible, natural health and wellness solutions. Challenges The client has only

Success Story: Site inspection for rental flats

Our client is the major property owners and manage a diversified property portfolio in the Hong Kong. It manages over 2,000 domestic premises in all regions and districts, including outlying islands. As a responsible landlord, it is required to conduct maintenance and improvement to ensure a safe and pleasant living environment of all residents. The

Success Story: Robotics Automated Labelling System (2)

Tripling productivity while cutting manpower by 50% Our client is one of top Asian beauty product retailer with 80 branches in Hong Kong. They offer an extensive range of quality products, including skincare, fragrance, make-up, hair care, body care, and health supplements. Challenges The department needed to label a large number of beauty and cosmetics